Even before the emergence of the artificial intelligencechatbots were presented as an evolution of the way we interact with technology. We talk about effective tools that can be present on multiple platforms. First? ELIZAreleased in the 1960s by Joseph Weizenbauman MIT scientist who created this program to simulate – in a rather primitive way – a conversation using natural language processing, managing to trick some users into believing that they were conversing with a human being.
To the date there are chatbots of all kindstrained based on human conversations and that provide different types of services to companies, such as answering frequently asked questions, managing reservations or even making purchases. There are also much more specific chatbots, like the one we will present to you below.
The first chatbot that knows about medicines
Recently, the company Teva Pharma decided to launch its artificial intelligence chatbot, MEDI Tevaavailable in WhatsApp. Its function? Simplify the way users obtain information about medications. So, This virtual assistant is capable of delivering answers quickly and accuratelymarking an important advance in access to pharmaceutical information, for example, to prevent side effects and other risks associated with medication.
Basically, MEDI Teva stands out for its ability to provide details about any drug produced by Teva, making it easier for users to avoid unnecessary visits to the doctor for common side effects. The system is designed to be extremely easy to use: Users can contact the chatbot by adding the number +34683784848 to WhatsApp.
In the same line, MEDI Teva claims to offer secure answerswhich has been confirmed to date by users who compared the bot's information with official drug leaflets. Although the chatbot is not designed to replace professional medical consultations, it can reduce these visits, especially when we are talking about minor queries.
According to the company itself, This assistant was created to improve the patient experience, reduce medication errors and educate on medication administration, benefiting both patients and health professionals.
So now you know: Medi can resolve doubts in an accessible way and in real time through WhatsApp. And in a time where studies agree that half of the population does not read the package inserts of the medications they consume, today more than ever it seems to be an ad hoc tool to incorporate into our daily lives.