WhatsApp Desktop may crash from time to time, but with the right solutions it can be fixed without too much effort.
WhatsApp is the most used messaging service in the world, and its popularity has only increased despite the fact that there are other great alternatives. The application has a desktop version which was launched in 2016, and although it has improved over time, it can sometimes present problems.
That is why to save you some headache, in this article we will tell you what to do if WhatsApp Desktop is not working. So you can’t stop reading to the end to get a lot more information.
Start by resetting your WhatsApp Desktop application
If WhatsApp Desktop is not working, our first recommendation is reset the app to its default settings. To do so, you just have to follow these steps:
- Enter the menu Setting Windows 10.
- Now select the option Applications.
- Locate the app WhatsApp from the list of available applications and click on it.
- Click on Advanced Options.
- Click on the button Restore.
- Reopen the app WhatsApp Desktop and check if it is working properly.
Look also | The best keyboard shortcuts for WhatsApp Desktop
Of course, you should know that this option will only be available if the WhatsApp Desktop app has been downloaded from the Microsoft Store.
Close WhatsApp Desktop using task manager
There is a possibility that some WhatsApp process is working in the background, which could prevent the app from working correctly. For these cases it is best to completely close the application from the task manager:
- Simultaneously press the keys Ctrl + Shift + Esc to open Task Manager.
- Once there, go to the tab Processes, and select WhatsApp.
- Finally click on the option Finish homework.
Make sure you are using the same WiFi network on your mobile and your PC
This may seem like a no-brainer, but you’ve probably gotten confused and your devices are connected to different networks. The best thing is that both PC and your smartphone are connected to the same WiFi network. At this point, we recommend avoiding public WiFi networks, as doing so can be dangerous.
Uninstall the app and install it again
If the problem is that the application does not open, then you can try removing it and reinstalling it. For this, you must do the following:
- Enter the Setting Windows.
- Click on Applications.
- Select option WhatsApp Desktop of the list.
- Click on the button Uninstall.
- Download the app again and try to use it to check if the problem persists.
Run the Internet troubleshooter
If your application hangs in an endless loading loop, there is most likely a problem with the Internet connection. For this you can use the built-in Windows troubleshooter to find the fault quickly. For this, follow these simple steps:
- Open the menu Setting Windows.
- Click on Update and security.
- Go to the menu on the left and select the option Solve problems.
- Then click Additional troubleshooters.
- Once there, select Internet connections.
- Click on the button Run the troubleshooter, to get the process started.
- By following these steps you will know if there is an internet connection problem that has been interfering with WhatsApp Desktop.
With a bit of luck, one or more of these tips They will help you solve any problem that may arise with the application. And if none of this works, you have the option to use WhatsApp Web, which also has most of the functions available in WhatsApp Desktop, so you won’t miss a lot either, and you can even schedule messages using Blueticks.
Related topics: Technology
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